Shipping & Returns

Shipping Policy

Last updated: May 2026

Thank you for shopping with Paw Lovers Co. Below you will find important information about our shipping process and delivery times.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note that processing times may be longer during holidays, promotions, or high-demand periods.

2. Shipping Time

Estimated delivery times to the United States are:

Standard Shipping: 5–12 business days

Delivery times may vary depending on:

Shipping carrier
Customs processing
Weather conditions
Local delivery services

3. Shipping Cost

We proudly offer:

Free Standard Shipping on all orders.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 3 business days for tracking information to update.

5. Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

6. Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur.

Paw Lovers Co is not responsible for delays caused by:

Customs
Carriers
Weather
Incorrect customer information

However, our support team will do our best to assist you.

7. Contact Us

If you have any questions regarding shipping, please contact us:

Paw Lovers Co
Email: support.pawloversco@outlook.com

At Paw Lovers Co, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.

Returns are accepted within 14 days after delivery for eligible items in their original condition.

Customers may request an exchange or refund for:

To request a return or exchange, please contact:

Refunds are processed within 5–10 business days after the returned item is inspected and approved.